Last updated: April 2, 2026
1. Data Controller
The data controller for personal data is:
- Trade Success, represented by Amin Anouar
- Chaussée de Charleroi 40, 6150 Anderlues, Belgium
- Email: contact@trade-success.org
2. Data Collected
We collect the following categories of data:
- Contact data: name, first name, email address, phone number, company (via the Spondei contact form)
- Navigation data: IP address, browser type, pages visited, visit duration (via Google Analytics / GTM)
- Cookies: technical and analytical cookies (see section 7)
3. Purposes of Processing
Your data is processed for the following purposes:
- Respond to your contact and quote requests
- Improve our website and services
- Analyze website traffic (for statistical purposes)
- Comply with our legal and regulatory obligations
4. Legal Basis
The processing of your data is based on:
- Your consent (Article 6.1.a of GDPR) for analytical and marketing cookies
- Legitimate interest (Article 6.1.f) for improving our services
- Contract execution (Article 6.1.b) for processing your quote requests
5. Data Retention
Your data is retained for the duration necessary for the purpose for which it was collected:
- Contact data: 5 years maximum after the last contact, unless required otherwise by law
- Navigation data: 26 months maximum
- Contractual data: 10 years (Belgian accounting requirement)
6. Data Sharing
Your data may be shared with:
- Spondei (contact form and CRM) for managing your requests
- Google (Google Analytics, Google Tag Manager) for statistical analysis of traffic
We never sell your data to third parties. Transfers outside the EU are governed by the European Commission's Standard Contractual Clauses.
7. Cookies
Our website uses the following types of cookies:
- Strictly necessary cookies: website functionality, cookie consent storage. No consent required.
- Analytical cookies (Google Analytics): traffic analysis. Enabled only after your consent.
- Marketing cookies: advertising tracking. Enabled only after your consent.
You can manage your preferences at any time via the cookie banner or your browser settings.
8. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: obtain a copy of your personal data
- Right of rectification: correct inaccurate or incomplete data
- Right to erasure: request deletion of your data
- Right to restrict processing: limit the processing of your data
- Right to data portability: receive your data in a structured format
- Right to object: object to the processing of your data
- Right to withdraw consent: at any time, without affecting the lawfulness of previous processing
To exercise your rights, contact us at contact@trade-success.org. We will respond within one month.
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction or alteration. Our website uses the HTTPS protocol to secure communications.
10. Supervisory Authority
If you believe that the processing of your data is not compliant, you can lodge a complaint with the Data Protection Authority (DPA):
11. Changes
We reserve the right to modify this privacy policy at any time. The date of last update is shown at the top of this page. We invite you to consult it regularly.